Universal Banker II

Overview
United Community is seeking a highly skilled Universal Banker II. As a Universal Banker,
you will have the opportunity to deliver excellent experiences to customers and prospects. In
addition to assisting with everyday transactions, you will support customers with their
financial wellness by having needs-based conversations, identifying appropriate solutions.
What You’ll Do
NMLS License required
Drive proactive needs-based sales conversations through interactions, including service
to sales, teller interactions and appointment setting
Maintain a comprehensive understanding of retail banking products and services
Identify opportunities to enhance existing customer relationships and cultivate new ones
by thoroughly understanding and addressing customers’ needs, while considering their
unique perspectives and priorities
Assist customers financially by delivering loan products, while ensuring packages are
correct and complete to minimize exceptions
Identify opportunities and make referrals cross-sell banking products and services, to
other areas of the bank
Educate customers on options for managing transactions using technology and all other
tools and resources available
Apply product and service knowledge to effectively solve customer problems
Process deposits, withdrawals, and other routine transactions with accuracy and
confidentiality
Ensure adherence to banking regulations and internal policies
Requirements For Success
1+ years of previous banking and cash handling
1+ years of lending experience
NMLS License required
Demonstrated analytical, accuracy, and problem-solving skills
Strong verbal and written interpersonal communication skills
Ability to uncover and provide solutions to meet customer needs
Preferred Skills/Experience:
Current Notary Public Certification preferred
Conditions of Employment
Universal Banker II
US-FL-Tampa 2025-1397
Category Banks Position Type Full-Time Remote No
?
Must be able to pass a criminal background & credit check
This is a full-time, non-remote position
FLSA Status
Non-Exempt
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for
employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity
and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected
class.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Pay Range
USD $34,102.00 - USD $49,382.00 /Yr.